my work

published

thought leadership in fintech, payments, and AI; plus a microsoft partner award.

recognized for ramp; the risk assessment management platform built at airfind.

payments next

from data to decisions: five steps to making payments data work for you

scotsman guide

don't overlook this treasure trove of data

automotive news

is your auto payments data working for you? 5 questions to ask

article links available on linkedin.

senior director of product management: cx, data, ai/ml, partners

feb 2022 – present remote

building a next-generation AI-powered virtual assistant spanning voice, chat, web, and SMS for enterprise payments
led team of 4 PMs across cx, data/ai, and partner domains
drove multi-million-dollar annual revenue growth through payment optimization and predictive ml models
expanded platform into new verticals: gaming, tolling, and credit unions
elevated company thought leadership in payments + ai (published in payments next, scotsman guide, automotive news)

head of product management

aug 2019 – feb 2022 miami, fl

grew annual revenue from single-digit millions to over $100M via ml-driven marketplace optimization
built the product organization from the ground up; PMs, design, and product marketing
won microsoft partner innovation award for ramp (risk assessment management platform)
delivered triple-digit revenue growth through A/B testing and pricing experimentation

senior product manager: mobile & seo

jun 2018 – aug 2019 miami, fl

managed product roadmap for the largest boating marketplaces: boat trader, yachtworld, boats.com
generated multi-million-dollar incremental ad revenue via seo re-architecture
launched native mobile apps with 4.5+ star ratings on both app stores

director of product management: mobile communications & financial services

jul 2016 – jul 2018 newark, nj

directed product strategy for international money transfer and mobile communication apps
reduced customer acquisition cost through funnel optimization
improved retention and ARPU through cross-sell and loyalty mechanics

vice president of product management

aug 2012 – jul 2016 new york, ny

led product strategy for the mobile-first ecommerce saas platform behind the synchrony acquisition
co-built sypi (synchrony plug-in); native credit feature deployed by lowe's, dick's sporting goods, jcpenney, and chevron
scaled annual revenue from a few million to tens of millions with triple-digit year-over-year growth
created predictive analytics and next best offer ml engine; deployed at estée lauder, best buy, adidas, the north face

director, product marketing & management

2010 – 2012 doral, fl

partner / senior consultant

2002 – 2010 miami, fl

implemented technology and cost-management engagements across retail and financial services for 8+ years